1. Introduction
    1. Elite Manuscripts, (referred to as “we,” or “the company”) is committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
  2. Credit
    1. This document was created using a template from SEQ Legal (http://www.seqlegal.com).
  3. Confidentiality
    1. Elite Manuscripts will maintain all information provided in confidence and will not divulge client intellectual property to any third party beyond what is reasonably necessary to perform its editorial duties, including fact checking, reference information, or plagiarism detection. The company will not use materials submitted for editing for any other commercial purpose without the express written permission of the client.
    2. Upon completion of an individual editing project, we will delete all submitted files in our possession after a period of 4 months.
  4. Collecting personal information
    1. We may collect, store, and use the following kinds of personal information:
      1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
      2. Information that you provide to us when using the services on our website, or that is generated in the course of the utilization of those services (including the timing, frequency, and pattern of service use);
      3. Information relating to any purchases you make of our services or any other transactions that you enter into through our website (including your name, address, telephone number, and email address);
      4. Information contained in or relating to any communications that you send to us or send through our website (including the communication content and metadata associated with the communication);
      5. Any other personal information that you choose to send to us.
    2. Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
  5. Using your personal information
    1. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
    2. We may use your personal information to:
      1. Administer our website and business;
      2. Supply to you services purchased through our website;
      3. Send statements, invoices and payment reminders to you, and collect payments from you;
      4. Send you non-marketing commercial communications;
      5. Send you email notifications that you have specifically requested;
      6. Send you marketing communications relating to our business which we think may be of interest to you where you have expressly agreed to this by email or similar technology (you can inform us at any time if you no longer require marketing communications);
      7. Contribute to attempts to keep our website secure and prevent fraud;
      8. Verify compliance with the terms and conditions governing the use of our website
    3. If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us, including testimonials.
      1. We may occasionally print comments made by our clients in correspondence to us on our website for promotional purposes. In such instances, you may elect to withhold your name or other personal information in association with that testimonial comment. Your comments may be identified by some combination of position, institution, city, or state. You may opt-out of the use of your comments by notifying us of your preference.
    4. We will not, without your express consent, supply your personal information to any third party for the purpose of its or any other third party’s direct marketing.
  6. Disclosing personal information
    1. We may disclose your personal information:
      1. To the extent that we are required to do so by law;
      2. In connection with any ongoing or prospective legal proceedings;
      3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      4. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
    2. Except as provided in this policy, we will not provide your personal information to any third parties.
  7. Retaining personal information
    1. This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
    2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
      1. to the extent that we are required to do so by law;
      2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  8. Security of your personal information
    1. We will take reasonable technical and administrative precautions to prevent the loss, misuse or alteration of your personal information.
      1. Elite Manuscripts uses the most up-to-date security features available.
      2. Our computers are monitored continuously for viruses and are protected from the malicious elements by both hardware and software firewalls.
      3. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
      4. The location of our servers and networks is physically protected by password-protected security alarm systems and theft deterrents.
      5. While we make every effort to maintain security, you acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet and via email.
  9. Amendments
    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
  10. Your rights
    1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of a utility bill showing your current address).
    2. We may withhold personal information that you request to the extent permitted by law.
    3. You may instruct us at any time not to process your personal information for marketing purposes.
    4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  11. Third party websites
    1. Our website may include hyperlinks to, and details of, third party websites.
    2. We have no control over and are not responsible for the privacy policies and practices of third parties.
  12. Updating information
    1. Please let us know if the personal information that we hold about you needs to be corrected or updated.
  13. Our details
    1. This website is owned and operated by Elite Manuscripts.
    2. You can contact us by using our website contact form or by email to inquiry@elitemanuscripts.com.
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